Don’t Touch My SIM Please

Posted by pookzilla on August 30, 2008

So, yesterday late afternoon I picked up my iPhone only to discover that it had no service.  Attempts to get onto the Rogers network were met with nondescript registration issues.  My first instinct was that the hardware issue with my phone was more widespread than the headphone jack but after getting the same problem after putting my SIM into my old phone I decided to call Rogers.  Again.

After another 40 minutes on hold my first contact there is determined to shunt me off to the iPhone department for what could only be another 40 minutes of waiting.  I insist that it’s a SIM problem and ask him to verify the PIN he has on record.  The PIN isn’t even close to right.  I explain to him that the SIM I was using was the SIM from my old phone – the one that came with my iPhone was never activated.  He suggests that I put that SIM in and try again.  Still no dice.  Once again he tries to shunt me off to the iPhone help desk but again I insist that we check the numbers.  They STILL dont match.  Somehow during my exchange with them the other day not only did they disable my SIM card they reenabled one that I dont even have.

What the shit?

*sigh*